en-US
Quick Start Guide
About Hik-Connect
System Requirements and Conventions
Summary of Changes
Device Management
Add Device for Management
Add an Online Device
Add Device(s) by Scanning Device QR Code
Add a Device by IP/Domain
Add a Device by Hik-Connect Domain
Set a Password to Activate a Device
Connect Offline Device to Network
Enable Hik-Connect Service for Device
Enable Hik-Connect Service When Adding Device on Mobile Client
Enable Hik-Connect Service on Device Web Page
Enable DHCP Function on Device Web Page
Unbind Device from Its Original Account
Device Sharing
Share a Device via Its QR Code
Share Multiple Devices by Scanning Recipient's Account QR Code
Silenced Mode for Devices Shared by Others
Favorites Management
Add Cameras to Favorites on Home Page
Add Cameras to Favorites During Live View
Remove Cameras from Favorites
Configure Your Device
Change Device's Verification Code
Set Video and Image Encryption
Set DDNS
Upgrade Device Firmware
Set Custom Audio
Use Mobile Client as Device's Remote Controller
Remote Configuration
Camera / NVR / DVR
Manage Solar Camera
Set Light for Floodlight Camera
Edit Settings of Cameras Linked to NVR/DVR
Set Motion Detection Alarm for Network Camera
View Network Topology of NVR
Reset Password of DVR or NVR via the Mobile Client
Reset Password by Hik-Connect
Reserve Email Address for Resetting Password
Generate QR Code by Reserved Email
Reset Password by Reserved Email
Video & Cloud Storage
Live View
Start and Stop Live View
Set Window Division
Digital Zoom
PTZ Control
Start Two-Way Audio
Capturing and Recording
Set Image Quality for Device Added by IP/Domain
Set Image Quality for Hik-Connect Device
Live View for Fisheye Camera
Open Door During Live View
Check Events During Live View
Playback
Normal Playback
Capturing and Recording
Set Playback Quality for Device Added by IP/Domain
Adjust Playback Speed
Download Video Segment from Device
Cloud Storage
Enable/Disable Cloud Storage Service for a Channel
Play Back Video Footage on Cloud
Download Video Footage from Cloud
Notification
Enable Notifications
Check Event Notifications
Check Pyronix Notifications
Check Call Notifications
Check Service Notifications
Accept Invitation to Be Site Owner
Approve Device Handover and Authorization Application
Notification about Availability of a Rent Device
Check Device Exception Notifications
Check System Notifications
Service Management
Invite a Service Provider to Manage Devices
Device Authorization Management
Reset Password of Device in Authorization
Transfer Device to Others
ARC Service
Cloud Attendance
Check In/Out Remotely
Open Door Remotely
Add Face Picture for Face Recognition
People Counting
Temperature Screening
Manage Alarm Control Devices
Security Control
AX PRO Security Control Panel
AX Hub Security Control Panel
AX Hybrid Security Control Panel
Video Security Control Panel
Pyronix Control Panel
Panic Alarm Device
Manage Access Control Devices
Control Door Status
Set Door Open Duration
Change Super Password
View Access Control Logs
Enable Opening Door via
Touch ID (or Face ID) Authentication
Video Intercom
Answer Call from Indoor Station
Operations on Device Details Page
Set Motion Detection Alarm for Wi-Fi Doorbell
Set Volume for Video Intercom
Link Smart Chime with Doorbell
Manage Routers
Add and Set Up a Router
Wi-Fi Settings of a Router
Internet Settings of a Router
Manage the Devices Connected to a Router
Set Up a Guest Wi-Fi for Visitors
Wi-Fi Speedup
Security Checkup
Network Switch
Account
Select Region at First Time Running
Registration
Register by Email Address
Register by Mobile Phone Number
Visitor Mode
Functions in Visitor Mode
Register an Account in Visitor Mode
Configure Your System
Enable Push Notification
Save Device Parameters
Auto-Receive Alarm after Power-on
Generate a QR Code with Device Information
Hardware Decoding
View Traffic Statistics
Generate a QR Code with Wi-Fi Information
Floating Live View
Resume Latest Live View
Tablet Mode
Display/Hide Channel-Zero
Auto-Download Upgrade File
Manage Custom Audio
Other Functions
Pictures and Videos
Share Hik-Connect
Legal Information
Symbol Conventions
Hik-Connect Mobile Client
Search
Quick Start Guide
Figure 1 Device List
Figure 2 Live View
Figure 3 Playback
Figure 4 Security Control
Figure 5 Access Control
Figure 6 Video Intercom