Reset Password by Hik-Connect

You can reset the password of DVR or NVR via Hik-Connect.

1. On the user login interface of the device, click Forgot Password.
2. On the password reset type interface, select Verify by Hik-Connect.

   The QR code will be generated on the local GUI of the device.

3. Go to the Hik-Connect Mobile Client, enter the Reset Device Password page.

   • Tap Applications > Basic Tool > Reset Device Password.

   • Tap Me > Reset Device Password.

4. Scan the QR code.

   A verification code will be displayed on the Mobile Client.

5. Go to the local GUI of the device and enter the received verification code, and then click OK to continue.
6. Create a new password and then confirm the password on the local GUI of the device.