Add Device(s) by Scanning Device QR Code

You can add the device by scanning the device's QR code. You can also add device(s) by scanning the QR code obtained via the web page of the device.

1. On the device list page, tap > Scan QR Code to enter the Scan QR Code page.
2. Scan the QR code / bar code.

   • Scan the QR code or bar code by aligning the QR Code with the scanning frame.

     Note

     • Usually, the device QR code is printed on the label, which is on the back cover of the device.

     • Tap to enable the flashlight if the scanning environment is too dark.

   • If there are QR codes in photo album of the phone, tap to extract QR code from local album.

3. Optional: Perform the following operations if the following situations occur.

   • If the system fails to recognize the QR code, tap to add the device manually.

   • If the device has been added to another account, you should unbind the device from the account first. See Unbind Device from Its Original Account for details.

   • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

   • If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see Set a Password to Activate a Device for details.

   • If the Hik-Connect service is disabled for the device, you should enable the function (excluding the access control device). For details, see Enable Hik-Connect Service When Adding Device on Mobile Client for details.

4. Tap Add on the Result page.
5. Enter the device verification code.

   The device will be added successfully.

   Note

   • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.

   • For details about enabling Hik-Connect service, see Enable Hik-Connect Service for Device.

6. Optional: Tap Configure DDNS to configure DDNS.
   Note

   • See Set DDNS for details.

   • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported and the streaming speed will be faster than streaming via Hik-Connect service.

   • If you skip this step, the device will be accessed via Hik-Connect service.

7. Tap Finish.