Why can't the HikCentral installation package run?

Question

Why can't the HikCentral installation package run?

Reason

This might be caused by the following two reasons:

  • Reason 1: The total installation package (including service and Clients) is not running with administrator rights.

  • Reason 2: The installation package is incomplete.

Solution

  • For Reason 1: Run the total installation package (including service and Clients) as an administrator.

  • For Reason 2: Make sure the installation package is complete and size is correct.