Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on.

1. Get and install Hik-Connect application by the following ways.
   • Visit https://appstore.hikvision.com to download the application according to your mobile phone system.
   • Visit the official site of our company. Then go to Support > Tools > Hikvision App Store.
   • Scan the QR code below to download the application.
     
   Note:

   If errors like "Unknown app" occur during the installation, solve the problem in two ways.

   • Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.
   • Visit https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the interface to refer to the troubleshooting.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add the camera. You can find the QR code on the camera or on the cover of the Quick Start Guide of the camera in the package.
5. Follow the prompts to set the network connection and add the camera to your Hik-Connect account.

   For detailed information, refer to the user manual of the Hik-Connect app.